Emergency Restoration Services:
STL Technologies’ Emergency Restoration Team (ERT) restores service, following a catastrophic outage. If your company provides service under a Service Level Agreement (SLA), you should speak with STL Technologies about our PROACTIVE Emergency restoration services. Contrary to most ER Services, STL’s team has the ability to operate a remote network monitoring system, which alerts the ER team of an outage, and quickly identifies exactly where to deploy the ER team – without additional field testing, which can require additional time and money.
Are you in need of a company who can respond to outages and restore your lines of communication? STL technicians have extensive fiber optic experience and have the necessary skills, tools and knowledge to respond to any fiber optic emergency.
Trust that all of our work is fully tested, accurate and up to date with current industry standards, practices and procedures. If you are in need of fiber optic restoration services, we’ve got you covered.
STL Technologies will maintain an emergency on call system 24 hours a day, 7 days a week. The emergency number will be provided to you to be used should a dig-up or tear-down occur. Once STL’s ERT is alerted to a problem, STL will make telephone contact within 60 minutes of receiving the page or telephone call and, if necessary, be on-site within the contracted response time. Once on-site, STL will secure the Cable Plant to inspect the extent of damage, and ensure that further damage is prevented.